Posted: 01-Sep-23
Location: Madison, Wisconsin
Type: Full Time
Categories:
International Dairy Deli Bakery Association (IDDBA) is hiring for a Membership Director. Position reports to the President & CEO. The Membership Director oversees the development, planning, and management of membership initiatives including membership applications process, member retention, recruitment efforts, and show registration process. Position directs the Membership and Registration Team.
IDDBA is a nonprofit trade association serving food retailers, manufacturers, wholesalers, brokers, distributors, and other industry professionals. In addition to its internationally recognized annual tradeshow event, the association provides 365 day-a-year education and business solutions to its robust member base.
Position Responsibilities:
Strategic
- Develop regular reports on membership metrics and recommend/develop new member programs and services
- Identify opportunities and collaborate with colleagues to enhance member benefits and services offered by the association
- Develop strategies to measure and strengthen member engagement
- Owns: Membership, Registration, Tradeshows, Member Engagement
- Collaboration with other members of Executive Leadership in carrying out the IDDBA vision & member benefits
- Develop and engage in alternative membership classifications and banners to include relating to dairy, deli, bakery, and foodservice industry
Management/Leadership
- Oversite of all membership data, tracking, and reporting, including but not limited to:
- Accurate membership records
- Membership trend analysis
- Recruitment and retention reports
- Current, new, and prospective member information
- Oversite of the registration process for annual convention, including qualification, substitution, cancellation, and complimentary badge processing
- Supportive of staff and their goals
- Strong working relationship with board and committee members, visitors, customers, members, and third-party partners
- Conduct prompt and timely responses and processes to membership, board of directors, and staff members alike
Quantitative
- Leads the association’s overall efforts to recruit, retain, and engage membership with the goal of continuous growth in total members
Skills/Qualifications
- Bachelor’s degree preferred
- Minimum of five years’ experience managing membership processes, and leading member engagement efforts, processes, and quotas
- Demonstrated experience in growing membership and strengthening membership retention
- Exceptional organizational skills with attention to detail
- Experience with AMS database (preferably Microsoft CRM)
- Experience with Microsoft Office suite of tools
- Excellent verbal and written communication skills
- Collaborative leadership style creating culture of open communications & member community mentality.
- Integrity self-fulfillment. As an executive leader of the association, confidentiality, professionalism, communication, and leading people & processes is required. It is expected that you will conduct yourself in keeping with job guidelines and expectations.
- Ability to travel and participate in various tradeshows, conventions, and meetings in support of membership goals of the organization
- Must have flexibility of schedule for occasional travel with little notice
- Progressive and initiative driven leadership, and exemplifies ownership of membership and organization initiatives
Job Type: Full-Time
Location: Madison, WI Office; Hybrid-Onsite
Workdays/Hours: Monday-Friday with Occasional Weekends
Travel: 30+ Days of Travel Per Year
Wage: Based upon Qualifications
Generous Benefits Package: Vacation, Sick Leave, Paid Holidays, Platinum Health Insurance, Dental Insurance, Life Insurance, Short- and Long-Term Disability Insurance, Retirement, Exercise/Workout Room
Interested? Do you think that you might be a good fit? Send your cover letter and resume to hr@iddba.org.
