College of Saint Benedict/Saint John's University - St. Joseph
Madison, Wisconsin
United States - Nationwide
Posted: 13-Sep-25
Location: College of Saint Benedict/Saint John's University - St. Joseph
Internal Number: 5078558
The Culinary Services department at the College of Saint Benedict invites applications for a full-time (0.82 FTE), benefit-eligible position of Assistant Retail Operations Manager. $2,000 sign-on bonus valid through December 31, 2025. Terms applied to sign-on bonus can be provided by hiring manager.
Why Join Us?
The College of Saint Benedict and Saint John's University offer a competitive and comprehensive benefits package for full-time employees, including:
- Health, Dental, and Vision Insurance
- 18 Paid Holidays Annually
- Generous Vacation and Sick Leave
- Life and Long-Term Disability Insurance
- Tuition Remission for Eligible Dependents
- Employer Contributions to a Retirement Plan
- Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more
Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.
To learn more about our benefits, visit mycsbsju.edu/jobs.
Under the general direction of the Retail Operations Manager, the Assistant Retail Operations Manager will oversee and participate in the supervision of all retail operation functions. This includes but is not limited to customer service; food production; directing the work of students and employees; food and environmental safety; upholding established policies and procedures; and financial accountability.
This position is located on the CSB campus and requires regular, in-person availability Monday-Sunday. This position also requires every other weekend availability as Culinary Services operate 7 days a week throughout the academic year.
Institutional Inclusion Visioning Statement
The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.
CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU.
The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated.
- Oversee operations in the absence of the Retail Operations Manager
- Responsible and accountable for timely, efficient, and effective student employee schedules that will support and enhance the professional staff schedule.
- Assist in the overseeing of effective and efficient management and supervision of food preparation and food service areas.
- Assist in ordering products and supplies while keeping budgetary goals and customer satisfaction in decision making. Engage with vendors in a professional manner.
- Recommend changes in menu items, ingredients, and procedures to improve quality, productivity, customer satisfaction and food/labor costs.
- Follow applicable local, county, state and federal food safety guidelines to ensure food is prepared and served safely. Monitor employees to ensure compliance with food safety guidelines.
- Follow routine schedule for maintenance of tools, equipment and storage facilities including repairs of equipment.
- Assist in monitoring production and staff practices to meet budgetary goals and reduce waste.
- Provide positive and high-quality customer service.
- Participate in department meetings.
Supervision and Training (25%)
- Assist in recruiting, interviewing, hiring, and training of McGlynn's staff.
- Maintain a leadership role in the training, and supervision of all student employees
Other duties as assigned.
- High school diploma or equivalent combination of education and experience.
- Degree in Culinary Arts or at least one year of relevant food service experience; supervisory experience preferred.
- ServSafe certification preferred (required within six months of employment if not already certified).
- Ability to use a variety of office and technical skills, including administering data, generating reports, organizing and managing information/files, and monitoring results.
- Familiarity with Microsoft Office Suite.
- Ability to prioritize tasks and problem-solve.
- Strong written, verbal, and interpersonal communication abilities.
PHYSICAL REQUIREMENTS:
- Ability to perform essential job functions, with or without reasonable accommodations.
- Ability to lift up to 40 pounds.
- Ability to tolerate temperature fluctuations.
- Ability to perform physical activities that require considerable use of arms and legs, and moving of the entire body, such as standing, walking, climbing, lifting, balancing, stooping, and handling of materials for extended periods of time.
- Use of and exposure to products containing detergents, degreasers, and sanitizing solutions, with or without use of single use gloves
Shift times and days may change depending on the needs of the operation and this position typically includes summers off. Schedule shift examples are 11:00 a.m.-7:00 p.m. with one closing shift each week. This role is expected to work primarily mid-shifts, with the possibility of being called in early or shifted to a later schedule when coverage is needed. The position also includes working every other weekend.