The Dining Service and Events Department at St. John’s University invites applications for the full time, benefits eligible position of Assistant Manager of Dining Services and Events.

Key responsibilities include: floor supervision for the Refectory; Supervise service for catered functions and special events; Supervise service of meals for the monastic community; Leadership for Service Associates, volunteer staff, and student employees; Ensure excellent customer service and Benedictine hospitality is extended to internal and external guests; Assist with leadership, goal setting, and annual planning for the department of Dining Service and Events.

Saint John's University (SJU) is a liberal arts college for men and a graduate School of Theology for both men and women and is also the home of the Hill Museum & Manuscript Library and the Collegeville Institute for Ecumenical and Cultural Research. The campuses are located in the central lakes area of Minnesota, surrounded by more than 3,000 acres of pristine forests, prairies, and lakes. The campus is minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some SJU faculty and staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational, and sporting opportunities.

SJU is a Catholic college in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice.  The university is dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at SJU. Learn more in our Institutional Statement on Diversity and in our brochure regarding Higher Education in the Catholic and Benedictine Tradition.

With a total enrollment of approximately 1,600 students, SJU has a unique coordinate partnership with the College of Saint Benedict (CSB), a liberal arts college for women. SJU and CSB are committed to the holistic transformational development of men and women within the context of a unified, coeducational experience. All students, faculty, and staff have the opportunity to experience and engage with the two institutions. For further information, see http://www.csbsju.edu/about.
 
SJU offers competitive salaries and a comprehensive benefits program. 

Responsibilities

• Provide training, guidance, counsel, coaching, and mentorship to Service Associates, student employees, and volunteer employees. (35%)
  • Prepare work schedules for Service Associates, volunteer staff, and student employees; arrange for additional staffing through community volunteer groups, as necessary.
  • Communicate service standards and expectations directly with support, student, and provisional staff.
  • Ensure safe service of food and beverages by following established food code.
  • Ensure safety of employees and customers by following safety guidelines. 
  • Provide work direction to support, student, provisional, and volunteer staff in food preparation and quality service for internal and external guests.
  • Communicate and implement service policies and procedures. 
  • Prepare and deliver performance reviews.
  • Act as a mentor to student managers, student supervisors, and student employees.
• Serve as lead employee to provide excellent service and Benedictine hospitality to internal and external guests in the Refectory and at the Monastery. (30%)
  • Supervise front-of-house service in the university’s student dining room (The Refectory).
  • Supervise meal service for the monastic community.
  • Review traffic flow and dining room set-up to facilitate customer flow and comfort.
  • Restock supplies for service stations in student dining room.
  • Monitor presentation of food products for freshness, quality, and visual appeal.
  • Effectively address customer concerns and act as a resource for customers and visitors through personal interaction and quality service.
• Serve as lead employee to provide excellent service and Benedictine hospitality to internal and external guests at catered functions and special events. (30%)
  • Supervise service at catered functions and events to ensure customer comfort and enjoyment.
  • Monitor presentation of food and settings for plated, buffet, and delivery events to ensure freshness, quality, and visual appeal.
  • Effectively address customer concerns and act as a resource for customers and visitors through personal interaction and quality service.
  • Determine and order catering supplies needed for events.
• Participate as part of the Dining and Events leadership team (5%)
  • Assist with leadership, goal setting, and annual planning for the department.
  • Perform other duties as assigned.

• High school diploma or GED
• Experience effectively supervising, directing, and coaching teams of employees     
• ServSafe® certification in food safety or willingness and ability to obtain within 12 months from date of hire. 
• Knowledge of excellent customer service and effective staff supervision techniques. 
• Skilled in creating visually pleasing table settings, buffets, and service stations using props, service, and décor items. 
• Able to learn and adapt quickly in a dynamic environment with minimal direction. 
• Excellent oral, written, and interpersonal communication skills. 
• Sound analytical and problem-solving skills. 
• Able to manage multiple projects and prioritize tasks. 
• Willingness to learn. Commitment to continuous improvement and positivity. 
• Able to maintain confidentiality. 
• Able to gain an understanding of the character and mission of Saint John’s University.

Physical Requirements:

• Ability to lift and move 50 lbs. on occasion.
• Frequent standing and walking
• Ability to stand temperature fluctuation and perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, stooping, and handling of materials

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About Saint John's University

The College of Saint Benedict (CSB), a liberal arts college for women, and Saint John's University (SJU), a liberal arts college for men, are located in the central lakes area of Minnesota, surrounded by more than 3,000 acres of pristine forests, prairies, and lakes. The campuses are minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some CSB/SJU faculty and staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational, and sporting opportunities. CSB and SJU are Catholic colleges in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice. The schools are dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at CSB/SJU. We welcome faculty who devote themselves with passion and integrity to their disciplines and to a transformative ed...ucation of their students. With a total enrollment of approximately 3600 students, faculty members develop relationships with students in small classroom settings and have opportunities to work closely with students on research projects, experiential learning experiences, and study abroad programs. Recent initiatives to create a dynamic general education curriculum and to develop plans for a new teaching and learning center demonstrate strong institutional support for faculty development. CSB and SJU offer competitive salaries and a comprehensive benefits program.

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